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Frequently Asked Questions

Is the Automatic model available in Canada?

Currently the battery version (automatic model) of the ErecAid System is not available for sale in Canada as it requires a “device license” from Health Canada to be eligible for sale.

What are the differences between the two Osbon ErecAid models?

The ErecAid Esteem Manual is the latest version of the vacuum pump therapy that is a one piece streamlined unit allowing for a one-hand control of the device. It comes as a complete kit with the head unit, cylinder, ring loading cone, four Standard Tension Rings (two sizes and two tensions), Osbon Lubricant and zippered carrying case

The Classic System is a manual model with a two piece system design. The Classic System is an earlier version of the vacuum pump that has a thin flexible tube connecting the trigger-style hand pump to the cylinder. The Classic comes with two Standard Tension Rings (C and D) and an Osbon Lubricant but does not have a ring-loading cone and does not come with a warranty.

 Is a prescription necessary?

No, a prescription is not required in Canada to purchase any ErecAid system. However, it is essential that the cause of a patient’s ED has been established by a medical professional.


What sort of warranty coverage is available?

Timm Medical offers a 5-year limited warranty on the pump head and cylinder. For example, if the hand pump started to lose pressure within 5 years after purchase, simply contact us. Proceed to the Return Policy web page on this site for more specific information.


Are there any other expenses associated with the ErecAid System?

The initial purchase is a one time cost for the patient. The only ongoing expenses would be the replacement of consumables such as tension rings and the water based lubricant.


Do private health insurance companies provide coverage for the Osbon ErecAid system?

The answer to this question depends solely on your coverage. Please contact your insurance provider to find out.


What makes the Osbon ErecAid System better than all the rest?

Our special Standard Tension Rings, which have two pressure-points, are designed to create the optimal pressure. Each system purchased, includes 4 Standard Tension Rings of varying size and tension. By using a combination of these rings, patients have 7 different levels of tension available to them, and in this way, they are able to achieve a far superior result than other products on the market.


Which patients should not use the ErecAid System?

External Vacuum therapy is a proven, safe way to treat Erectile Dysfunction, or impotence. However, some patients should not use the device. These include:

  • Men with previous history of spontaneous priapism (an erection that lasts more than four hours). This may be extremely painful and may cause permanent damage to the penis.
  • Men who have a sickle cell trait or disease, or hypercoaguability (excessive blood clotting) are more likely susceptible to suffer from priapism.
  • Men who have a bleeding disorder or who bruise easily. Use of a vacuum device may cause painful bruising of the penis in these men.

Men who are taking blood thinning medications, have a penile implant, have limited manual dexterity, are unable to sense pain in the penis, or have a condition known as Peyronie’s disease should consult with their physician before using these products.

For the general population, there is no inherent or significant risk in properly using a vacuum device. Misuse of the device or tension rings, however, may result in painful or permanent injury to the penis. Users should therefore read and follow instructions very carefully.


How long has the ErecAid system been available on the market and where is it made?

The ErecAid System is manufactured in the USA, and was launched in 1985.


How long does it take to achieve an erection?

Once you are established, the procedure takes about 2 minutes.


When using the system, how long can I maintain an erection?

An erection may be maintained for up to 30 minutes wearing only the tension ring.

Do not leave the VenoSeal or any of the tension rings on your penis for more than 30 minutes and allow at least 60 minutes between uses. Stop using any of these products and talk to your doctor if you experience complications.

How long do the tension rings last?

The Standard Tension Rings lifespan depends on its frequency of use and care. To extend its lifespan, we recommend keeping the ring well lubricated with the Osbon Lubricant


Can I use Vaseline with the tension rings?

No. Never use petroleum based lubricants as they will permanently damage the tension rings

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