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All Osbon Erecaid Esteem Systems come with a 5 year limited warranty on the head and cylinder. If either of those parts are defective and it is not due to damage or misuse, please contact us at:
Davies Medical Supplies
124-340 Brooksbank Avenue
North Vancouver, BC V7J 2C1
E-Mail: [email protected]
Due to the nature of the product, no refunds will be provided.